Systems Requirements

Online Banking is available to both PC and Apple Mac users with modern internet enabled machines. A printer is also recommended.

To access Online Banking, you will need the appropriate browser software (e.g. Internet Explorer 7) and operating system (e.g. Windows 7, Windows XP) on your machine.

If you are unsure which combination you are using, advice on how to check is provided at the bottom of the section.

Supported Combinations

Only some combinations are fully supported by our Helpdesk and these are indicated below, with a "Y".

We support some screen reading software to support visually impaired users and other users with accessibility issues.

We recommend that you use one of these combinations.

It is possible other combinations will work but you may experience problems which our Helpdesk will not be able to support.

Browser updates are available free of charge from the Microsoft and Firefox web sites. Operating systems can be purchased from software vendors.

The tables are correct as at 15 September 2010.

PC

Operating system / Browser	Win 7	Vista	Win XP
Microsoft Internet Explorer 8.0	Y	Y	Y
Microsoft Internet Explorer 7.0	Y	Y	Y
Firefox 3.6	Y	Y	Y
Firefox 3.0	Y	Y	Y

Apple Mac

Operating system / Browser	OSX 10.4 to 10.6
Firefox 3.6	Y
Firefox 3.0	Y
Safari 5.0	Y
Safari 4.0	Y

To determine which version of Windows you are running:

1. Click Start, point to Settings, and then select Control Panel
2. In Control Panel, double-click System
3. Select the General tab

To determine if you are running OSX on your Mac:

1. Click on the Apple icon, in the top left-hand corner
2. Select About this Mac

To determine which version of Internet Explorer you are running:

1. Select Help from the browser top menu
2. Select About Internet Explorer and look for the version number

To determine which version of Firefox you are running:

1. Select Help from the browser top menu
2. Select About Firefox